Privacy
Policy

1. Introduction §01

This Privacy Policy explains how Planqestra Consulting collects, uses, stores, and protects personal information when you visit our website, contact us, request information, or use our consulting services.

By using our website or services, you acknowledge that you have read and understood this Privacy Policy.

2. Information We Collect §02

We may collect the following categories of information:

• Personal details such as your name, email address, phone number, and company information.
• Business information shared during inquiries, consultations, or engagements.
• Communication records, including emails, contact form submissions, and meeting notes.
• Technical data such as IP address, browser type, device type, and general website usage information.
• Payment and transaction information related to purchased services.

3. How We Use Information §03

We use collected information to:

• Respond to inquiries and communicate with prospects and clients.
• Provide consulting services, deliverables, recommendations, and strategic support.
• Manage billing, invoicing, and engagement administration.
• Improve our website, operations, and service experience.
• Maintain security, prevent misuse, and comply with legal obligations.

4. Legal Basis & Business Purpose §04

We process information where reasonably necessary for legitimate business purposes, to perform a contract, to respond to a request, with your consent where applicable, or to comply with legal obligations.

5. Cookies & Analytics §05

Our website may use cookies and similar technologies to improve functionality, understand visitor behavior, and analyze traffic patterns.

You may control cookies through your browser settings, although some site features may not function properly if cookies are disabled.

6. Information Sharing §06

We do not sell your personal information. We may share information only where reasonably necessary, including:

• With service providers supporting hosting, analytics, communication, invoicing, or operations.
• With professional advisors such as legal, accounting, or compliance providers.
• Where required by law, court order, or valid governmental request.
• To protect our rights, operations, security, and legitimate business interests.
• As part of a merger, acquisition, restructuring, or sale of business assets.

7. Data Retention §07

We retain information for as long as reasonably necessary to provide services, maintain records, comply with legal obligations, resolve disputes, and enforce our agreements.

8. Data Security §08

We implement reasonable administrative, technical, and organizational safeguards intended to protect personal information. However, no internet transmission or storage system is completely secure, and we cannot guarantee absolute security.

9. Your Rights §09

Depending on applicable law, you may have rights to request access, correction, deletion, or restriction of certain personal information. You may also request updates to inaccurate information by contacting us directly.

10. Third-Party Services §10

Our website may link to third-party websites or tools. We are not responsible for the privacy practices or content of third-party services, and you should review their policies separately.

11. Children’s Privacy §11

Our website and services are not intended for children under 13, and we do not knowingly collect personal information from children.

12. Policy Updates §12

We may update this Privacy Policy from time to time. Revised versions become effective upon posting unless a different effective date is stated. Continued use of our website or services after changes are posted indicates acceptance of the revised Policy.