Terms of
Service

1. Agreement to Terms §01

These Terms of Service ("Terms") constitute a legally binding agreement between you ("Client," "you," or "your") and Planqestra Consulting ("Planqestra," "we," "us," or "our"), located at 3161 Dixie Hwy, Erlanger, KY 41018.

By accessing our website, requesting information, booking a consultation, purchasing services, or otherwise engaging with Planqestra, you agree to be bound by these Terms. If you do not agree, you should not use our website or services.

These Terms apply to all consulting engagements, advisory services, strategic sessions, reports, deliverables, and digital materials provided by Planqestra unless a separate written agreement states otherwise.

2. Services §02

Planqestra provides business and strategy consulting services, including but not limited to:

• Strategic planning and business positioning.
• Growth and scaling strategy.
• Market entry and opportunity analysis.
• Competitive analysis and strategic recommendations.
• Roadmaps, frameworks, and planning documents.
• Ongoing advisory support and consulting sessions.

The exact scope, fees, timelines, and deliverables for a specific engagement may be described in a separate proposal, invoice, statement of work, or service agreement. Where a specific written agreement exists, that document will control to the extent of any conflict with these Terms.

3. Engagement & Payment §03

All fees for services must be paid according to the payment schedule communicated by Planqestra. We may require a deposit, upfront payment, milestone payment, or full prepayment before work begins.

Unless otherwise agreed in writing, overdue balances may result in delayed delivery, paused work, or termination of the engagement. Planqestra reserves the right to suspend services until outstanding amounts are paid in full.

The Client is responsible for any applicable transaction fees, bank charges, taxes, or currency conversion costs related to payment.

4. Client Responsibilities §04

To enable effective service delivery, the Client agrees to provide timely and accurate information, feedback, approvals, and access reasonably needed for the engagement.

The Client remains solely responsible for business decisions, implementation choices, internal execution, compliance obligations, and the use of any recommendations or deliverables provided by Planqestra.

5. Intellectual Property §05

Upon full payment of applicable fees, Planqestra grants the Client a non-exclusive, non-transferable right to use the final deliverables created specifically for that Client’s internal business purposes.

All pre-existing methods, templates, frameworks, systems, know-how, and proprietary processes used by Planqestra remain the sole property of Planqestra. No ownership transfer is implied unless expressly stated in writing.

The Client may not resell, redistribute, sublicense, or commercially exploit deliverables for third parties without prior written permission.

6. Confidentiality §06

Each party may receive confidential or proprietary information during an engagement. Both parties agree to use such information only for purposes related to the consulting relationship and to protect it using reasonable safeguards.

Confidential information does not include information that is publicly available, lawfully obtained from another source, independently developed, or required to be disclosed by law.

7. No Guaranteed Results §07

Planqestra provides strategic guidance, analysis, and advisory support. We do not guarantee any specific business result, revenue increase, investment outcome, market position, operational improvement, or commercial success.

Consulting outcomes depend on many factors outside our control, including execution, market conditions, internal resources, timing, and third-party decisions.

8. Disclaimer of Warranties §08

Our website, services, and deliverables are provided on an "as is" and "as available" basis. To the fullest extent permitted by law, Planqestra disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, accuracy, completeness, non-infringement, and availability.

9. Limitation of Liability §09

To the fullest extent permitted by law, Planqestra shall not be liable for any indirect, incidental, consequential, special, punitive, or lost-profit damages arising out of or relating to the use of our website, services, or deliverables.

In any event, our total aggregate liability relating to a specific engagement shall not exceed the amount actually paid by the Client to Planqestra for that engagement.

10. Termination §10

Either party may terminate an engagement in accordance with any written agreement in place. If no separate agreement exists, Planqestra may terminate services at its discretion where there is non-payment, misuse, abusive conduct, or lack of cooperation.

Upon termination, the Client remains responsible for all fees and expenses incurred through the effective termination date.

11. Governing Law §11

These Terms shall be governed by and construed in accordance with the laws of the State of Kentucky, without regard to conflict of law principles. Any disputes arising under these Terms shall be subject to the jurisdiction of the appropriate courts located in Kentucky.

12. Updates to Terms §12

Planqestra may revise these Terms from time to time. Updated versions become effective upon posting unless a different effective date is stated. Continued use of the website or services after such changes means you accept the revised Terms.